Help
Help Hub
F.A.Qs
What if we over run?
We’re gone! Only kidding 🙂 Weddings quite often overrun so don’t worry, we understand. We will ask you about this on your wedding day form. Her you can leave us instructions in the scenario of overrunning. This way we don’t need to disturb you on the day when you’re in full flow.
Keywords: Overrun, Late, Time, Extra hours
Can we pay money off our balance?
You can log in to your client access area here and make payments any time.
Keywords: Payment, balance, pay off, send money
When will our wedding photos be ready?
In short: Normally 6 weeks – Busy periods add a few weeks During and after a pandemic… probably longer. We’ll keep you updated though 🙂
We’re typically pretty punctual on this, and we do everything (including caffeine-fueled late-nighters) we can to keep to this. We want you to have your photos while your day is still fresh.
April till October weddings are our busy months and this keeps us hectic editing until December.
Keywords: Wedding Photos, When, Ready
Do we need to bring anything on our wedding day? Umbrella? Boots? Sparklers?
We love taking beautiful outdoor nature-filled images. Vibrant colours and breathtaking skies. Except we’ll struggle if you can’t get those stilettos about the place! Lol. Many of the venues we visit require all of us to walk over grass/field. So we recommend some welly boots. Don’t worry they don’t have to be in the photos, but sometimes in a few 😉
Umbrella/Parasol
If the weather is looking like it could rain bring an umbrella. We can take some awesome pictures if you have one. Better have one and not need one, than wishing you had. Parasols are great too if you’re thinking of rocking that particular style.
Sparklers
If we are still about when it’s dark and you’ve checked with the venue, then yes bring as many sparklers as you like and on your wedding day form that we will send you let us know that a) you have sparklers b) a rough idea what sort of photo you want. i.e. sparkler send-off, brave bridesmaids writing L O V E or something a little different. Just let us know.
Keywords: Wedding day, sparklers, boots, rain, umbrella, mud, muddy, grass, photos
Do we need to provide you with food?
Well, we wouldn’t say no! We don’t mind. The critical point here is that we know exactly, so we are prepared and get it right. It is a long day for us, and the last thing we want is for us to be foraging around for some food somewhere (anywhere!) when we should be concentrating on your photos. Imagine being on your feet for 9 hours plus with little food.
We will ask you about this on your final wedding day form
Dietary Requirements
The only thing we do not eat is lamb. Everything else, Yum Yum!
Keywords: Food, Meal, Hungry, Dietary Requirements, Free the little sheep!
Can we have the RAW (digital negatives) from our day?
What are RAW images?
RAW images are massive files of, well, raw data from the camera. Editing (RAW file interpretation) and Digital photography are what you are partly paying us to do. We often shoot photos as part of a two stages Shoot+Edit, i.e. knowing exactly how we will edit (interpret) a particular photo. Without that knowledge of the second editing part, the picture doesn’t work and can look bad.
Keywords: RAW, Digital negative, unedited, edit, photos
Can we stager your start times?
What we can’t do though:
Different Finish times
We do sometimes get asked: if we start 2 hours apart and therefore finish 2 hours apart, for example. By doing this, is essentially extending our coverage by 2 hours. Unfortunately, that’s classed as an additional 2 hours coverage: 11 hours. You can pay for extra hours no problem, so if you think you need more than the 9 hours coverage, don’t worry, we cover this in your Wedding Day Form which we’ll email you six weeks before your date.
Start time and finish time advice
From the experience of 100s of weddings, we suggest the following for optimal storytelling:
1.5/2hrs before the ceremony to 0.5/1hr after the first dance.
Keywords: Extra coverage, start times, coverage, hours, start time, finish time
Can we book you for longer hours?
Sometimes we must stay longer; usually, an early ceremony triggers this. If you want us to stay longer, then we charge £150 for two photographers and £100 for 1 Photographer. We will ask you about this and allow you to request this in your wedding day form
Our honest advice is this, though:
It’s not worth paying for us well into the night unless there is something, in particular, you want us to photograph. Once we have captured some dancing and guests laughing and messing about it’s all on repeat! So we suggest saving your money. One hour after the first dance is about the max.
Keywords: Hours, coverage, extra, more
Can we still book an engagement session?
Yes! This can be booked anytime, we just need to make sure we can fit it in before your day 🙂
Head over to this page for more info and to request a date 🙂
Keywords: Engagement, Pre wedding shoot, prewedding
How many group/family photos should I choose?
How Many?
We are often asked this question. Short answer: Typical 10-15 groups = approx 15-30 minutes
However ultimately it all depends on how many group photos, how big they are, the order, how quickly people come, the weather and so on. We don’t want you to suffer, so be kind to your future self and remember you will be in everyone.
We generally recommend no more than 15, but this is ultimately up to you.
When?
We always shoot group photos after the ceremony and before the wedding breakfast. Later into the evening isn’t recommended, this time is reserved for partying and guests are not in the frame of mind! We want you to be with your guests for as long as possible and so we will wait as long as we can in the drinks reception before starting the group photos. If the weather is threatening though, we may have to bring this forward.
Where?
We want to deliver lovely, well-lit, happy photos of you and your guests, with clean non-distracting backgrounds. Whilst it might be desirable to have your photos next to a fountain or in front of a beautiful flower bed or include a view etc The priority however is the people and having them well lit with a good background. We will manage this for you.
On the Form is where you will nominate helpers and create your list. It goes into detail about group photos too.
Keywords: Family Group Photos, stressless wedding!
Can we have some of our photos re edited in black and white (B&W)?
Yes definitely. Click on this page as it explains all: Changes
Keywords: re edit, Black and White, B&W, changes
Can we do a sparkler photo?
We love it; however, depending on the time of year, it might not be dark enough.
In June it can be past 10 pm before it’s close to dark enough. Usually, this is something we get requested between November and the end of March.
Also, check with your venue as they usually need to hear about it first!
You add the request to your wedding day form that we request six weeks before.
Keywords: sparkler, sparkler exit, long exposure, sparkler writing
How do we order an Album?
Keywords: Album order, parents albums, album prices
How many photos to choose for our album?
Head over to the album page where all is explained 🙂
Keywords: Wedding Album, album, parents albums
Can we pay using a credit card or debit card?
Yes, you can use these methods to make quick and easy payments to us.
Key Words: Credit Card, Payment, Method
Do we need to meet up before the wedding?
Keywords: meeting, meet, wedding information
When is our final payment due?
Keywords: Payment, money, BACS, transfer
What's our login for our gallery?
Head over to https://gallery.skyphotography.co.uk/portfolio and search using your name to find your gallery.
How long do take us away for our romantic photos?
We are very conscious of taking you away of your guests. Whilst you’ll actually probably enjoy just getting away for a while. We try and keep this to an absolute maximum of 30 mins and often a lot less.
How long will the family group photos take?
We will ask you all about group photos you require six weeks before your date on the all about your day, wedding form.
Keywords: Group photos, family photos, how long
How long does the engagement shoot take?
It depends on what we stumble across in terms of opportunities, weather etc but somewhere between 1hr and 1.5hrs.
You can find more information about our engagement shoots here
Keywords: Engagement, pre wedding shoot
What to wear and what not to wear for engagement shoot.
Check out the Engagement page, where we have detailed some advice there.
Keywords: Engagement, pre wedding shoot
Where and When do we do the engagement shoot?
When?
We can do engagement shoots at any time of the year. But for obvious reasons availability at the weekends can be a little limited. From May through till September it is light enough to do evenings too.
Where?
We usually do the engagement shoots at Delapre Abbey in Northampton as this is a great location and easy to get to from major roads.
Keywords: Engagement, pre wedding, location
Where can we leave you a review?
Hey we really appreciate it, we love getting reviews so thank you.
Here’s where:
What's your address?
Sky Photography
102 Wycliffe Road
Northampton
NN1 5JH