FAQs

Say ‘Hi’ using the contact form and if we’re available on your date, we can arrange to meet up either in person or via Facetime/Skype.

To secure your date we require a non-refundable initial payment of 30%

Please email us first before booking your new date, we may be able to transfer monies depending on day, date and circumstance.

You can make payments online using debit or credit cards. All payments are confirmed with an electronic receipt.

Yes, you can make payments at any time. Just login to your portal and make a payment.

Any remaining balance is due 30 days before your date.

Most of our couples book us 12 – 18 months in advance. With 6 months to go, we usually have very few key dates left, if any.

So yes, please get in touch early, even if we just pencil in your date.

Booked us before March 2020

2 Payments: You make an initial payment of 30% and your remaining balance is due 30 days before your big day.

-Current –

Booked us after March 2020?

3 Payments: Initial payment of 30%, 30% 6months before your date and 40% 30 days before your day.

No you don’t have to provide food for us. We will ask you this question on your ‘wedding day form’ which we will invite you to complete 6 weeks before you date. If you plan to provide food for us then thank you very much.

Good neither do we! Don’t worry we are very conscious of your time away from guests. We normally take about 20 minutes of your time.

Nearly everyone hates having their photos taken, even me! Most, in fact nearly all the photo we take are without you realising. When we take your couple photos it’s almost certainly not how you imagine it. We have a laugh, nothing cheesy or anything that will make you feel uncomfortable. It’s not like some photo shoot you’ve seen on TV. More like, “Stand just here where the light is lovely and talk to each other, about your day”. Many people who have been dreading this part of their day have said to us: “I actually really enjoyed that” or “That was lovely” or “It was so good just to have a bit of time for us”.

Capturing your guests unaware of our presence, means we need to blend in. So we dress smart like your guests will.

Most definitely, they are still an important part of a wedding day.

This really depends on how many groups you want. Typically most couples choose between 10-15 and this takes approximately 30-45 minutes. To help speed things up we ask you to nominate helpers who know the guests. Remember you will probably be rooted to the spot and in every photo, so think of future self! We’d hate for you spend too much time doing family photos when you’d be happier mingling and drinking.

Yes we’re there for you and your guests. If you want us to take an impromptu group photo then just grab us, no problem.