Covid-19 Corona Virus

Weathering the storm together

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Engagement Photography Northamptonshire

Covid-19

Corona Virus

Contact Details:

Email: [email protected]

Corona Virus Re-scheduling

Key Information

First and foremost, we are on your side here!

Ok, so the Corona Virus has hit my Wedding plans and now everything is up in the air. Now What?

All is not lost. Your day will get rescheduled and be all the more appreciated and all the more awesome because of it!

We can understand this is super stressful and the possible panic you are in, but we’re here for you, we can get through this together. I have spoken to so many fantastic suppliers, and venues and everyone I have talked to want to help their couples as much as they possibly can, so let’s do this.

Your Wedding needs to change course, but this doesn’t mean you need to lose all the suppliers you love and chose in the first place.

**** Reschedule, Postpone but don’t cancel ****

We realise this is an extremely stressful time for you, but we want you to realise we are doing as much as possible to help you and other couples to move your wedding with us as we possibly can. It’s important to understand, we are acting on a fair basis and don’t want to refer to terms and conditions or hide behind contracts, only as a last resort. We hope you can act in a similar way; fair and positive, as we can get through this, even if we have to make some compromises.

We have already moved all bride and grooms that had weddings from April to June, to new dates. There have been compromises that have been made by both parties but for the vast majority, we have found satisfactory outcomes. Some couples have moved their dates to 2022 others have had to look at midweek and Sundays to get a viable date, that all suppliers can agree too. Some were able to move a similar day and date in 2021 or later this year.

Contact Venue

Speak to the venue, church and registrars. They should be able to provide you with several dates. See these dates as your first options, as you may need to go back for more if you can’t get enough of your suppliers availability. Contact all suppliers bouncing the dates with them.

Availability

Obviously, if we are not available on your new date then we cannot reschedule with you. So we will give you lots of dates that we can do. To aide this, we have published our calendar below and cancelled all family holidays for 18months so we have even more availability. We are also accepting that moving a date means we are unable to accept another wedding bookings. This means our future bookings and income is greatly affected.

What happens if we cannot reschedule?

We will work with you as much as possible to find a new date. For many, it’s just how much can you compromise. Although we are heavily booked we do have many dates. However if for some reason you are restricted or unwilling to compromise dates, days, seasons etc then we may not be able to find a clear solution. If you are unable to provide a date that we can transfer too, then you are going to have to cancel and we really don’t want that. If you do have to cancel then there is little more we can do. Payments, retainers already made are non-refundable, so please, look again at dates. Is there really no flexibility? We are not being unfair, unlawful, we are acting reasonably, and we are conforming to CMA advise. So please don’t let it come to this.

Insurance

Let us know if you have wedding insurance, most couples do and have been using their policies to navigate through this crisis. The insurance company will most likely pay our rescheduling charges.

If you don’t have wedding insurance then we will not charge for rescheduling to a new date. This is at our financial loss, so please let us know if you have insurance.

Summary :

  • Let’s get through this fairly
  • Get as many dates from Church, registrars, venue as possible
  • Use the calendar below to check our available, backup dates etc
  • INSURANCE- Let us know if you have wedding insurance
  • We will be quick to respond to any communication as we know this is stressful

Published: 29/9/20

Thank you!

This summer has been incredibly challenging for everyone and so horribly stressful for all our Bride and Grooms. I just want to say a huge thank you to all our couples who have been so cooperative and pragmatic under these testing times. We have moved so many couples, virtually all without problem or hitch. Hopefully, in the next 6 months, we will be back complaining about Brexit!

Rescheduling Policy Change  – PEACE OF MIND

We want you to have peace of mind about rescheduling your date. We understand that those weeks and months leading up to your date, the stress of watching announcements and translating what they mean to your day and what it might eventually mean is all very stressful. So we have made a change so that you can avoid this.

You can now move your date at any time for a small fee of £150.

90 days or less until your date then we will move this at no extra charge.

We hope this helps alleviate some stress.


Published: 30/4/20

Wedding Backup Dates – Covid 19

So with everything still in lockdown and the road ahead still in the dark, wedding venues are thinking ahead and planning for possible outcomes.

If your wedding venue has given you a backup date or is giving you a selection of dates, that’s fantastic. Let us know what date or dates are being offered and we can add them to our calendar.

Important. This does not mean, that we can guarantee this backup date, but it does mean we can manage it with you. For example, if a July/August wedding gets re-scheduled and your wedding is in Sept/Oct, then we have to try and resolve the earlier weddings as a priority. It has to been done this way because by the time it gets close to your wedding, social restrictions may be lifted enough for your wedding to proceed.

Why backup my wedding date?

We will block out your reschedule date in our calendar, we will mark that backup date to you, we will try and find other solutions to reschedulers, we will contact you if there is a problem: all before using that date for another re-scheduler. So whilst it’s not 100% yours, it really is the best we can do right now.

I have added the option to select ‘Backup date’ in the calendar options below too, so you can now check and book them 😉

We are feeling optimistic that by the end of June, weddings, will start again. This is our unscientific, optimistic opinion, but fingers crossed hey!

Published: 21/3/20

Corona Virus Update

I just want to say, this is a terrible time and many peoples lives are being faced with impossible situations and are being effected in terribly unimaginable ways and our hear goes out to them.

Ok, so the Corona Virus has hit my Wedding plans and now everything is up in the air.

Now What?

All is not lost. Your day will get rescheduled and be all the more appreciated and all the more awesome because of it!

We can understand this is super stressful and the possible panic you are in, but we’re here for you, we can get through this together. I have spoken to so many fantastic suppliers, and venues and everyone I have talked to want to help their couples as much as they possibly can, so let’s do this.

Your Wedding needs to change course, but this doesn’t mean you need to lose all the suppliers you love and chose in the first place.

**** Reschedule, Postpone but don’t cancel ****

Wedding Photography is the mine and Karla’s livelihood. We have 3 young boys, and our family is everything to us. We love our family, and we love what we do.

We have taken steps to cancel all our family holidays over the next 12months, in a bid to free up more dates for our couples.

What we suggest you do first

  1. Call your venue and get some new dates from them. The more dates you can choose from the better.
  2. Draw up a list of contact your all suppliers: Photographer, DJ/Band etc. and email/call them to find out what dates they can do. Appreciate that wedding suppliers and venues are inundated with requests right now, so give them a chance to reply.
  3. Zero in on that new date that everyone can move to and get confirmation, you may need to make a compromise on a day, date or month.

Here’s a couple of essential points you need to appreciate. These need to be clear, so please read on. 

  1. We are not charging any fees to transfer dates, but your new date needs to be before April 30th 2021. If your new date is after this, then email us, and we will see what we can do. But please bear in mind, for us to forfeit a date next summer is essentially costing us £1599 in lost revenue. Whist we know these are exceptional times, we can not afford to do that. Sorry
  2. We can transfer our services only subject to our availability. We have published our calendar to help you, please see below.
  3. If we are not available on your new date, then please go back to your venue. As we will not be your photographer if we are already committed.
  4. If we are not available on your new date, this is the equivalent to cancelling us. Sorry but we keeping with our original contract here and not refunding couples who cancel us regardless of the circumstances.
  5. Finally, to move your date, we will just ask you to either: Keep to the original payment schedule (final balance 30 days before your original date) OR 50% remaining balance now and then 50% 30 days before your new date.

Sorry, I hate to mention all those points, but it’s essential so that we all know where we are and stand. I know this virus trouble is horrible and these are stress ful times but we can do this, just needs communication.

Send you all lots of hope and promise

Simon and Karla

Published: 18/3/20

-Upcoming Weddings-

No change. We are preparing for your weddings and expect to keep shooting unless we hear otherwise.

Calendar Published

Understandably, we have had a few concern Bride and Groom’s who have contacted us and requested to move dates. So far, we have been able to facilitate these moves in the most part. It’s essential to get in touch before you finalise any new date in either later this year or next as we are carrying many bookings. Please, I can not stress how important this is.

We will transfer any monies paid to a new date, but we are unable to refund payments if we are unavailable. So please let’s work together so that no one loses out.

To help speed things up for you and make that transition simpler to save all the leg work, we are publishing are availability here.

Please, these dates are not final! Only a guide.

Thank you,

Simon and Karla

Published: 17/3/20

Rescheduling and moving your wedding date – Work together

I wanted to emphasise a key point from our post yesterday:

  • We want to work with you through this.
  • We do not want you to suffer any unnecessary disappointment or financial loss.
  • Communication is king

Wedding photography is our family’s lively hood. So for you to avoid risking losing any deposits or any other payments, it is essential you involve us as early as possible. Your deposit is non-refundable. Your first instance will be to get in contact with your venue, which they, in turn, are likely to offer you some dates. At this point, please speak with us. We will quickly advise what we can do and what our availability is.

We both lose- By just assuming we are available on a new date, this will likely cause disappointment and you to lose your deposit and for us to lose our income too.

From yesterday:

If your wedding has to be postponed by a change in government policy, we will, of course, work with you to reschedule and honour your booking. Including all booking fees and any final payments made, as long as it falls within the same calendar year. No one wants to be at a loss financially, so let’s please all work through it together. Communication is king!

But for right now, everything continues as planned. Full payment is due 30 days before your wedding date. ⁠

Thank you

Simon and Karla

Published: 16/3/20

These are extraordinary and worrying times⁠

We can imagine that all the headlines are generating a lot of worry about your upcoming wedding. We want to address some of the concerns that you will probably have in regards to our booking, COVID-19 and how it may affect us all in the coming weeks and months.⁠

We are closely following and taking our guidance from Public Health England regarding Covid-19. We know that so far all weddings are still going ahead and this is the case until we instructed otherwise. ⁠

There are two of us, so in the case that one of us was too ill or had to self isolate, then we do at least have the benefit of one of us still being available. In a more severe case where we both are unavailable, then we would use our network of wedding photographers to find a replacement for your wedding. We are a member of a national emergency cover group of fantastic photographers.

If your wedding has to be postponed by a change in government policy, we will, of course, work with you to reschedule and honour your booking. Including all booking fees and any final payments made, as long as it falls within the same calendar year. No one wants to be at a loss financially, so let’s please all work through it together. Communication is king!

But for right now, everything continues as planned. Full payment is due 30 days before your wedding date. ⁠

If you have any questions at all, please do get in touch and we’ll talk it through.⁠ [email protected]

Have a great week and keep washing those hands!

Thanks Simon and Karla