Covid-19 Corona Virus

Covid-19

Corona Virus

Contact Details:

Simon mobile: 07913 112011 Text or call or Whats App

Email: [email protected]

Published: 21/3/20

Corona Virus Update

I just want to say, this is a terrible time and many peoples lives are being faced with impossible situations and are being effected in terribly unimaginable ways and our hear goes out to them.

Ok, so the Corona Virus has hit my Wedding plans and now everything is up in the air.

Now What?

All is not lost. Your day will get rescheduled and be all the more appreciated and all the more awesome because of it!

We can understand this is super stressful and the possible panic you are in, but we’re here for you, we can get through this together. I have spoken to so many fantastic suppliers, and venues and everyone I have talked to want to help their couples as much as they possibly can, so let’s do this.

Your Wedding needs to change course, but this doesn’t mean you need to lose all the suppliers you love and chose in the first place.

**** Reschedule, Postpone but don’t cancel ****

Wedding Photography is the mine and Karla’s livelihood. We have 3 young boys, and our family is everything to us. We love our family, and we love what we do.

We have taken steps to cancel all our family holidays over the next 12months, in a bid to free up more dates for our couples.

What we suggest you do first

  1. Call your venue and get some new dates from them. The more dates you can choose from the better.
  2. Draw up a list of contact your all suppliers: Photographer, DJ/Band etc. and email/call them to find out what dates they can do. Appreciate that wedding suppliers and venues are inundated with requests right now, so give them a chance to reply.
  3. Zero in on that new date that everyone can move to and get confirmation, you may need to make a compromise on a day, date or month.

Here’s a couple of essential points you need to appreciate. These need to be clear, so please read on. 

  1. We are not charging any fees to transfer dates, but your new date needs to be before April 30th 2021. If your new date is after this, then email us, and we will see what we can do. But please bear in mind, for us to forfeit a date next summer is essentially costing us £1599 in lost revenue. Whist we know these are exceptional times, we can not afford to do that. Sorry
  2. We can transfer our services only subject to our availability. We have published our calendar to help you, please see below.
  3. If we are not available on your new date, then please go back to your venue. As we will not be your photographer if we are already committed.
  4. If we are not available on your new date, this is the equivalent to cancelling us. Sorry but we keeping with our original contract here and not refunding couples who cancel us regardless of the circumstances.
  5. Finally, to move your date, we will just ask you to either: Keep to the original payment schedule (final balance 30 days before your original date) OR 50% remaining balance now and then 50% 30 days before your new date.

Sorry, I hate to mention all those points, but it’s essential so that we all know where we are and stand. I know this virus trouble is horrible and these are stress ful times but we can do this, just needs communication.

Send you all lots of hope and promise

Simon and Karla


Published: 18/3/20

-Upcoming Weddings-

No change. We are preparing for your weddings and expect to keep shooting unless we hear otherwise.

Calendar Published

Understandably, we have had a few concern Bride and Groom’s who have contacted us and requested to move dates. So far, we have been able to facilitate these moves in the most part. It’s essential to get in touch before you finalise any new date in either later this year or next as we are carrying many bookings. Please, I can not stress how important this is.

We will transfer any monies paid to a new date, but we are unable to refund payments if we are unavailable. So please let’s work together so that no one loses out.

To help speed things up for you and make that transition simpler to save all the leg work, we are publishing are availability here.

Please, these dates are not final! Only a guide.

Thank you,

Simon and Karla

Published: 17/3/20

Rescheduling and moving your wedding date – Work together

I wanted to emphasise a key point from our post yesterday:

  • We want to work with you through this.
  • We do not want you to suffer any unnecessary disappointment or financial loss.
  • Communication is king

Wedding photography is our family’s lively hood. So for you to avoid risking losing any deposits or any other payments, it is essential you involve us as early as possible. Your deposit is non-refundable. Your first instance will be to get in contact with your venue, which they, in turn, are likely to offer you some dates. At this point, please speak with us. We will quickly advise what we can do and what our availability is.

We both lose- By just assuming we are available on a new date, this will likely cause disappointment and you to lose your deposit and for us to lose our income too.

From yesterday:

If your wedding has to be postponed by a change in government policy, we will, of course, work with you to reschedule and honour your booking. Including all booking fees and any final payments made, as long as it falls within the same calendar year. No one wants to be at a loss financially, so let’s please all work through it together. Communication is king!

But for right now, everything continues as planned. Full payment is due 30 days before your wedding date. ⁠

Thank you

Simon and Karla

Published: 16/3/20

These are extraordinary and worrying times⁠

We can imagine that all the headlines are generating a lot of worry about your upcoming wedding. We want to address some of the concerns that you will probably have in regards to our booking, COVID-19 and how it may affect us all in the coming weeks and months.⁠

We are closely following and taking our guidance from Public Health England regarding Covid-19. We know that so far all weddings are still going ahead and this is the case until we instructed otherwise. ⁠

There are two of us, so in the case that one of us was too ill or had to self isolate, then we do at least have the benefit of one of us still being available. In a more severe case where we both are unavailable, then we would use our network of wedding photographers to find a replacement for your wedding. We are a member of a national emergency cover group of fantastic photographers.

If your wedding has to be postponed by a change in government policy, we will, of course, work with you to reschedule and honour your booking. Including all booking fees and any final payments made, as long as it falls within the same calendar year. No one wants to be at a loss financially, so let’s please all work through it together. Communication is king!

But for right now, everything continues as planned. Full payment is due 30 days before your wedding date. ⁠

If you have any questions at all, please do get in touch and we’ll talk it through.⁠ [email protected]

Have a great week and keep washing those hands!

Thanks Simon and Karla